Shipping policy

In-stock orders typically ship within 5–7 business days. During sales, holidays, high-volume periods or other unexpected circumstances, processing may take more than 10 business days.

Processing times do not include weekends, holidays or carrier transit time. Custom-made, special-order and preorder products follow the estimated production timeframe stated on the product page or provided when the order is confirmed.

Delivery dates displayed at checkout or provided by the carrier are estimates and are not guaranteed. Rush of Ase is not responsible for carrier delays after a package has been accepted by the shipping carrier.

If we cannot ship within the stated processing period, we will notify the customer and provide an updated estimate. When required, the customer may choose to accept the delay or cancel the unshipped order for a refund.

Tracking information will be provided when available. Customers are encouraged to contact info@rushofase.com about delayed or missing orders before initiating a payment dispute so we have an opportunity to investigate and resolve the issue.